General sales conditions
Please read our terms and conditions carefully before using our site.
Any order under a product appearing in the online store site www.karateshopjapan.com requires at least 18 years, consultation and prior acceptance of these terms and conditions.
The validation click of the order implies full acceptance of the present.
This click with value of "digital signature"
These general conditions of sale are intended to clarify the rights and obligations of the buyer with regard to the products sold in our electronic catalog, as part of a distance selling system.
The contract established in the event of an effective order under the terms and conditions referred to in these general conditions of sale, falls under the regulation of distance selling, as it results in particular from the Consumer Code, as well as special provisions referred to below.
Order confirmation :
Contractual information will be confirmed by e-mail
at the address indicated by the consumer in the order form.
1-Proof of the transaction:
The computerized registers kept in bushidoshop computer systems under reasonable security conditions are considered as proof of communications, orders and payments between the parties.
The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.
The products offered in the electronic catalog and whose distance selling is governed by these general conditions of sale have the following essential characteristics:
Products concerned: the name, the packaging, the quantity and the particularities are specified for each product in the electronic catalog.
All of these elements are included in the order placed by the buyer. In any case, the presentation photos of the products offered in the electronic catalog are not contractual, and can not engage the responsibility of the seller towards the buyer.
Geographic area of coverage of the offer: the offer referred to in these general conditions of sale is limited to metropolitan France and Europe.
Geographical area of delivery: the offer referred to in these general conditions of sale is limited to the same area.
Availability of the good or service: the products presented in the electronic catalog and whose distance selling is governed by these general conditions of sale, are available as long as the product concerned appears on the electronic catalog and while stocks last.
3-Period of validity of the offer and the price thereof:
Our prices are valid for the day.
The sales offers contained in the electronic catalog, governed by these general conditions of sale, are valid for any product contained in this catalog as long as it remains online or while supplies last.
The price is indicated for each product listed in the electronic catalog.
The price is for individuals, including taxes, such as these taxes are set on the date of acceptance of the offer by the buyer under the conditions referred to in Article 6 below. The price guaranteed to the buyer is the one appearing on the electronic catalog at the date of purchase, which is materialized by the acceptance of the offer by the buyer under the conditions referred to in Article 6 below. The price must be paid in full on delivery. The seller reserves the right to modify at any time the selling prices appearing on his electronic catalog.
4-Methods of payment:
By credit card: with Stripe or Hipay, 100% secure payment with SSL encryption protocol
by cheque:From a minimum amount of 390 euros including tax.
underneath your check will not be processed. the commission taken by our bank is too important. We apologize and thank you for your understanding. Payment by check is only possible for checks in euros drawn on a bank domiciled in France. at the check cashing is carried out upon receipt of the check, .After confirmation and validation of funds on our bank account, we will send you your parcel, as well as its tracking number by email. The duration of all of this operation, is 30 days maximum.The check should be made payable to ..... (contact us)
Upon receipt of the full payment of the customer, and subject to the availability of the stock,
the order will be processed and shipped, as soon as possible, by the carrier Ems japan post / E package according to your choice
the time of receipt for metropolitan France is 5 to 7 working days, excluding public holidays and school holidays.
the time of reception is given as an indication, because we can not be held responsible for the delay of the conditions of transport and delivery of the carrier EMS and the postal service of your country
Before shipment, the customer is informed by email, tracking number of his package, to allow good reception.
The products are delivered to the address clearly indicated by the consumer on the purchase order and only in the geographical areas that we serve.
All products leave our premises complete and in perfect condition. As in any shipment, it is possible to suffer a delay loss or deterioration or the product goes astray. In such a case, we can not be held responsible. , the buyer will have to contact the carrier to be reimbursed up to the amount agreed for this purpose.
6-Customs fees & tax:
Our products are marketed on Japanese soil. The customer is considered as importer by the legislation of his country, it is his responsibility to check that his purchases comply with the legislation of his country of residence.
In accordance with the current regulations of the customs of your country, any import of products outside EEC, is subject to a specific and taxable tariff of various customs taxes. These additional costs are chargeable to the buyer and must be paid. We have no control and can not be held responsible for the amount, or method of payment, of these taxes. For further information, please contact the customs office in your country.
7-In the cases below the forwarding costs will be borne by the buyer.
Packages returned to the seller without prior notice, for the following reasons:
- Wrong information given by the buyer on his identity and on his delivery details (last name, first name, phone number available)
- Unknown recipient at the indicated address (PA) (no name on the mailbox, move)
- Bad or incomplete delivery address (RC) (street number, avenue, building, door, stairs ..)
- Coded door number not indicated or erroneous (CO) (double door, intercom)
- Package presented and refused
- Refusal to pay the customs tax and other taxes.
- Parcels not received at the post office within the required time
- Not satisfied with the product
We can not in any case be held responsible for returns of parcels for the reasons stated above.
In the case of a return package, we will contact the buyer to inform, and will send as an attachment the photo of his package.
Regarding the costs of re-shipments at the expense of the buyer, we will send him a request for payment that he must pay us as soon as possible.
In the absence of payment of these fees, within 30 days, the products will be restocked and available for sale.
The order of the buyer will be permanently canceled, no agreement amicably, nor even refunding can be considered.
8-Delivery problem due to the carrier:
Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged parcel, broken products ...)
must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the signature of the customer.
The consumer must confirm this anomaly by sending the carrier within two (2) business days of the date of delivery a registered letter with acknowledgment of receipt stating the said claims.
The consumer must send a copy of this letter to the seller's address.
Without this fact, we do not proceed to any trade.
The consumer must formulate with the seller, within a reasonable time any claim of error of delivery and / or non-compliance of goods in kind or quality compared to the indications on the order form.
The formulation of this claim with the Seller may be made at the address of the seller
Any claim not made in the rules defined above and within the time limits can not be taken into account and release the seller from any liability towards the consumer.
In case of error of delivery or exchange, any product to exchange or refund must be returned to the seller as a whole and in its original packaging in perfect condition at the address of the seller
To be accepted, any return must be reported and have the prior agreement of the seller, who in case of agreement will forward the package to the correct address.
After processing and acceptance of the claim, the seller undertakes to the extent possible, to exchange or refund any product damaged or not in accordance with what is expected. If the buyer opts for an exchange, it may only relate to a product that is strictly identical and of the same value to that initially ordered by the buyer, unless the product concerned is no longer available on the date of the implementation of the contractual guarantee, either provisionally or because of the disappearance of the product from the electronic catalog.
In this case, a product similar to that initially delivered is offered to the buyer as soon as possible.
The provisions herein can not deprive the consumer of the legal guarantee that obliges the professional seller to guarantee against all consequences of latent defects of the thing sold.
11-Right of cancellation of order
No total or partial cancellation of the order confirmed in writing with A.R. on the part of the buyer can not be accepted except agreement on our part. In this case, we charge 7.90 Euros plus 1% of the total amount of the canceled order, in return for the costs incurred for this cancellation.
12-Right of withdrawal:
The right of withdrawal only applies to natural persons.In accordance with Articles L. 120-20, the consumer has a period of seven (7) days to return, at its expense, products that do not suit him, the buyer has no right of withdrawal for personalized products, or for goods subject to fluctuations in the financial markets .. This period runs from the day of receipt of the order of the consumer. the customer must inform us by email. Any return can be reported in advance to the customer service of the seller. The product must be returned to the seller's address.
Sensitive products (such as DVDs, CDs, Software) must not have been unsealed, so that the consumer can benefit from the right of withdrawal.
Only products returned as a whole, in their original packaging intact and intact, and in perfect condition of resale will be taken back. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, returned or exchanged.
This right of withdrawal is exercised without penalty, with the exception of the expenses of sending and return. In the event of the exercise of the right of retraction, the consumer has the choice to ask for either the refund of the sums paid, or the exchange of the product. In the case of an exchange, the return will be at the expense of the consumer.
In case of exercise of the right of withdrawal, the seller will make every effort to reimburse the consumer within thirty days.
13-Rights of use:
The use of trademarks on the site is strictly prohibited.
In the absence of express opposition on his part, the buyer gives his consent to the use of the personal data collected under the terms of his order, as a customer's customer file, as well as the dissemination of this data to customers. third party, provided that a contractual relationship binds the seller to these third parties. In accordance with the far ° 78-17 of January 6, 1978 relating to data, files and freedoms, the buyer has at all times a right of access and rectification.
Neither party will have failed in its contractual obligations, to the extent that their performance will be delayed, hindered or prevented by a fortuitous event of force majeure. The party affected by such circumstances will notify the other within ten business days of the date on which it becomes aware.
The two parties will then approach, within three months, except impossibility due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. force majeure has a duration greater than a period of one month, the present general conditions may be terminated by the injured party. Expressly, are considered as cases of force majeure or fortuitous cases, besides those which are usually retained by the jurisprudence of the courses and the French courts: the blocking of means of transport, earthquake, fires, storms, flood, lightning, the stopping of the telecommunication networks or difficulties specific to the telecommunication networks external to the customers.
Not partial validation:
If one or more stipulation of the present general conditions are held for not validated or declared such according to a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their force and their reach.
The fact for one of the parties not to claim a breach by the other party to any of the obligations under these terms and conditions of sale can not be interpreted for the future as a claim the obligation in question.
Applicable law :
These general conditions are subject to French law. This is so for the rules of funds as for the rules of form.
In case of dispute or claim, the consumer will first contact the seller to obtain an amicable solution.
Protection of personal data :
All the data you give us are so that we can process your orders.
Under Law No. 78-17 of January 6, 1978 relating to data, files and freedoms, you have the right to rectify, consult, modify and delete data that you give us. have communicated. This right can also be exercised online.
Any order placed through the seller site implies the customer's acceptance, without any restriction, to the seller's general sales conditions.